Content:
- Curacao gaming regulators
- The Curacao Gaming Authority
- Why do operators choose Curacao?
- Drawbacks to Curacao online casino
- What does a Curacao license involve?
- How to send a complaint to the Curacao gaming authority
The government of Curacao and its gambling authorities are some of the best for casino operators. They choose it for good conditions and nice service for players. The Curacao license ensures the safety and privacy of players. Learn more about this gambling regulator and choose the best Curacao online casino in your country.
Curacao gaming regulators
To provide a legit gaming service, online casinos have to apply for a license that proves they have met certain standards. Many casinos use Curacao regulation. And although their standards are not as high as the standards of the Malta Gaming Authority, for example, the license still gives the right to be a gambling operator.
On our casino site, you can find a lot of reviews of Curacao online casinos. We give a detailed overview of each platform so you will have a full impression of a casino site you’re about to join.
In Curacao, there are multiple authorities that verify and license gaming businesses. Some of the most common are:
- Curacao Gaming Authority
- Gaming Curacao
- Curacao eGaming
All of them are entitled to license operators before they open their platforms for gamblers. And even though these regulators may have different gaming standards, they are all based in Curacao, which means that they comply with the laws of the country.
The Curacao Gaming Authority
Most gaming sites in the world choose the Curacao Gaming Authority (CGA) as their regulator. It’s one of the oldest institutions in the world giving licenses to online casinos. It stepped into the market in 1996 aiming to regulate casinos under the Curacao jurisdiction.
The country is located on the Caribbean island, where casinos and tourism are very popular. This is why gaming is recognized as a professional activity, thus it’s legal. The CGA was the first to understand that eGaming must be regulated because the internet is full of hackers and money launderers.
Why do operators choose Curacao?
Casino sites that choose to register in Curacao have different reasons for it:
- Having a gaming business is not taxed in Curacao. No VAT, no tax — what can be better for a new online casino that’s only starting to operate?
- Safe and pretty low standards. As we said, Curacao doesn’t have strict standards for gaming operators like Malta or the UK, for instance. And this is great for online casinos. The key requirements are still met — players are safe, their money is secure, and everybody is happy.
- Cryptocurrency is allowed. Gaming regulators in Curacao have been quick to embrace crypto in gambling. Today, casinos can legally offer crypto casino games and accept bitcoin, ethereum, tether, and other cryptos. This is also great news for many crypto gamblers in the world. If you are looking for a crypto casino, make sure it is licensed in Curacao.
- The license is not expensive. In comparison with the MGA and UKGC prices, CGA and other Curacao regulators have a low-cost license. Surely, gaming operators will choose a cheaper option.
Drawbacks to Curacao online casino
Curacao regulation has obvious pluses for online casinos. But there are certain drawbacks when you come to a Curacao online casino as a player.
First, as we said, the Curacao license is not that highly valued as MGA or UKGC licenses. Those countries have bigger demands and requirements for applicants. This is why not every online casino can acquire its licenses. Instead, they register in Curacao and apply for the local license.
It doesn’t mean though that Curacao online casinos give in to everything like they use pirated software or offer rigged games. This is not true. But their standards are a little bit lower than European ones.
Regardless, a lot of new casino sites and established online casinos have their businesses regulated in Curacao. And their players don’t feel the difference because they still play, get paid, and have a lot of fun.
What does a Curacao license involve?
Casinos may apply for one of the two types of Curacao licenses. There are the master license and a sublicense such as Antillephone N.V.
The master license is issued to the holder that can give other providers a sublicense. Many casino operators pick the sublicense type because it comes as a package. It covers most types of services such as online gambling games, sports betting, and lotteries. Besides, operators get professional services to operate their platforms.
To apply for a sublicense, an operator must provide:
- Passports and bank references of the owners.
- A reference letter to verify the owners of a casino as the proper ones. It can be a paper from a lawyer or a police officer.
- Domain and the proof of its ownership.
- Agreements with game developers.
- Confirmation of business gaming policies.
- A commitment to RNG (random number generator).
To complete the process, a casino operator must go through the anti-fraud test. If everything’s ok, the authority will issue a license and display it with a “Valid” logo. But casino companies that have an “attention valid” logo are under investigation.
But that’s not all yet. Gambling operators must comply with the standards and adhere to the laws to keep their licenses. In other words, they must ensure the total safety of clients, provide responsible gambling tools and guides, take anti-money laundering measures, etc.
How to send a complaint to the Curacao gaming authority
If you feel you’ve been maltreated or something has gone wrong, you can send a complaint to the regulator. However, you shouldn’t complain to them about any little drawback. First, let the online casino know that you have problems and you don’t like the way you were treated on their site. If it doesn’t help and the casino refuses to help or compensate, then get to writing the long email to the authority.
Simply visit the official website of the regulator and find the complaint form. Fill it out providing all the details. Don’t forget to attach screenshots or other visual evidence if you have them. Submit the form and wait till the authority solves the dispute and punishes the operator or recognizes it innocent.
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