Lucky31 Casino is a well-established website that accepts players from Portugal. It was founded in 2012 with the aim to provide the best gambling service to players around the world. At the moment, the casino site offers more than 3000 online games to choose from. So select your favorite ones and win real money because it’s so easy and fast at Lucky31! Check more details in the casino review below.
Pluses and minuses
Lucky31 is a very nice platform for real money players, but you may find some unpleasant things about it.
Pluses
- Accepts players from Portugal
- Licensed by Curacao eGaming
- SSL encryption
- 3000+ online games
- Fair games
- €150 + 31 FS for new casino players
- Loyalty program
- Cashback
- Mobile-friendly
- Fast payouts
- Many banking options
- Accepts cryptocurrency
- 24/7 email
Minuses
- Live chat has limited working hours
Is Lucky31 Casino licensed?
Lucky31 is a regulated website. It was created by Mobile Technology Marketing B.V., a company based in Curacao and licensed by Curacao eGaming. Its license number is CM-H2GFPRPR-1668JAZ and you can easily check the validity of the certificate on the website. There is a Curacao eGaming icon at the footer of the casino. Click it to check the license and make sure that the casino is legit.
Is Lucky31 Casino safe?
The casino platform is absolutely secure. It uses the latest security technologies to provide safety on the website. So all banking transactions and sensitive information of players are protected. But still, criminal activities happen and there is no guarantee that something happens on the site. This is why you need to be very careful when sending your details to the casino.
Lucky31 has a privacy policy in place as well as anti-fraud and anti-money laundering policies. And the casino security team will detect any fraudulent activities and prevent them from accessing players’ data and funds.
The casino guarantees fair gaming. This is one of its major duties. All games on the website are random and fair.
Lucky31 also supports responsible gaming and strives to provide help in time. Players can reach out for help and enable different features such as self-exclusion and account limits.
What is Lucky31’s welcome bonus?
The casino welcomes new players with a nice bonus pack that is credited across your two first deposits:
- When making your first deposit, you get a 100% match of up to €100.
- And when you deposit for the second time, you have a 50% match of up to €50 and 31 Free spins on 60 Second Heist slot.
This isn’t the biggest bonus in the world, but it’s a nice kickstart for new customers. Besides, it will be easier to complete wagering requirements.
Speaking of the bonus rules, each welcome offer can be activated upon depositing at least €20. The bonus and deposit amounts must be wagered 30 times before you can cash out your bonus.
Lucky31 offers a lot of recurring promotions and seasonal campaigns such as Halloween bonuses, Christmas offers, etc. There are cash drops and exciting tournaments that can give you cash and free spins!
What games does Lucky31 Casino offer?
As we said earlier, the casino offers more than 3000 online games. Every time the collection of games grows because software developers release new and more exciting games through the platform.
There are various slot machines, scratch-card games, jackpot slots, table games such as roulette, and popular blackjack. Slots alone take a large part of the lobby counting more than 1700 titles. A big variety of live games are also present in the lobby. These include live blackjack, live roulette and baccarat, live game shows, and other fantastic games from top live studios such as Evolution, Authentic Gaming, Pragmatic Live, LuckyStreak, and others.
Among game developers, there are also many big names in the gambling industry. For example, you can find titles from RedRake, NoLimit, BetSoft, ReelPlay, Relax, Wazdan, BGaming, Pragmatic Play, and many others.
Does Lucky31 Casino have a loyalty program?
Lucky31 Casino has a loyalty program with five VIP levels: Bronze, Silver, Gold, Platinum, and Black. The last level can be reached by invitation only. And you can join it anytime if you prove you are eligible. In other words, if you are ready to play real money games regularly, make large deposits, and bet like a high-roller, then the team will assign a Black status to you. Just get in touch with a manager saying you want to become a VIP.
But if you aren’t ready to become a VIP player yet, you can start with the Bronze level and move up the levels at your own pace.
Each new level unlocks exclusive rewards and conditions. As such, while on the Bronze Level, you are eligible for a 2.5% BiWeekly cashback and a standard withdrawal limit of up to €4000 daily. Exclusive offers and live chat support are also included.
But when you reach higher levels, you receive up to 20% cashback, increased withdrawal limits of up to €10,000 daily, exclusive offers, birthday gifts, and a dedicated support manager.
To move through the levels and get rewards and perks, you need to earn SuperPoints (SP). The good news is that you can earn them in different ways. For example, for registration you get 200 SP, as you log in daily, you get 25 SP, deposits and real money play on games also give you SuperPoints. As such, for completing 5000 spins on slots or hands in table games, you get 5000 SP!
Then, you can exchange these points for additional loyalty rewards like free spins, deposit bonuses, or even cash!
Is Lucky31 mobile-friendly?
Lucky31 casino is mobile-friendly. You can access the casino site using your smartphone or tablet run by iOS or Android. The site is available anytime anywhere, just make sure that you have a stable internet connection and go ahead.
Log in, deposit, and play real money on the go as you would do so on a desktop.
What payment methods does Lucky31 accept?
Lucky31 is a crypto-friendly online casino. It accepts different cryptocurrencies including bitcoin, litecoin, bitcoin cash, ethereum, tron, and tether. These can be used for instant deposits and withdrawals. The good news is that crypto methods have the biggest withdrawal limits of up to €20,000!
You can also use fiat money banking options. These include Visa and MasterCard credit cards, Flexepin, Revolut, Mifinity, AstroPay, NeoSurf, Volt, and other options. Depending on your country, the range of methods can vary.
In what ways can you contact the Lucky31 support team?
Live chat functions during the following hours: Monday to Friday from 09:00 to 00:00 CET, and from Saturday to Sunday from 10:00 to 23:00 CET.
However, the casino has 24/7 email support. So if you have a serious and urgent issue, we recommend sending a message to [email protected].
Besides, there is a detailed FAQ section with a lot of popular questions answered by the team.
If you have any complaints about Lucky31, then you can first contact the casino team or send your complaint to the dispute resolution center of the regulator.
Is Lucky31 Casino worth playing at?
Lucky31 is a nice online casino for players who love slots, table games, scratchcards, and live games. There are a lot of legit gaming options and bonus offers that will make your gambling experience one of the best. To top it up, become a Black VIP member and get treated as you deserve.
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